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Shawn Achor



SHAWN ACHOR is the NY Times bestselling author of The Happiness Advantage and Big Potential. Shawn has worked in 50 countries with nearly half the Fortune 100 and everywhere from Camp David and Harvard to shantytowns in Zimbabwe and children’s cancer wards in Boston.

Shawn’s TED talk, The Happy Secret to Better Work, has over 16 million views.

Lonnie Mayne



LONNIE MAYNE led InMoment, one of the largest and most recognized customer experience optimization companies in the world. As company president, Lonnie worked closely with the leadership of some of the most well-known global brands across 25 vertical markets helping them to differentiate their brand stories through exceptional customer experiences. Lonnie built a team of Red Shoes Leaders that grew the business 817% over the last few years by creating a culture focused on Red Shoes Living.

As an internationally recognized speaker, Lonnie shares his expertise on standing out in the way you live, the way you interact with people and your overall contribution in the world. Whether it's business or personal; Red Shoes Living is a way of life.

In a world that is increasingly noisy and negative, The Red Shoes philosophy has become a symbol for making a positive impact in the world.

Lonnie's expertise in building wildly prosperous, customer-centric organizations is in high demand. He spends a good portion of his time traveling to work with some of the most prestigious brands in the world, consulting with C-level executives and leadership teams, and helping build high-performance cultures. Lonnie is a sought-after keynote speaker where he focuses on leadership, culture and Red Shoes Living. He pioneered the Red Shoes Living concept and uses that platform to inspire others to create and deliver authentic, memorable relationships.

Lonnie presented at the prestigious British Citizen Awards held at the Palace of Westminster hosted by Lord Dholakia. The awards recognized individuals for doing extraordinary things, truly making a difference in their local community.


Don Felder



DON FELDER is renowned as a former lead guitarist of The Eagles, one of the most popular and influential rock groups of our time. The bandʼs record-setting compilation Their Greatest Hits (1971-1975) sold over 29 million copies in the U.S. alone and was awarded by the RIAA the top-selling album of the 20th Century. Currently Don and the Eagles have sold more than 83.5 million albums. A member of The Rock and Roll Hall of Fame since 1998, Felder served as a member of The Eagles for 27 years, putting his mark on numerous Eagles milestones. Felder originated the music and co-wrote The Eaglesʼ biggest hit – the iconic, Grammy-studded smash “Hotel California” – along with fan favorites like “Victim of Love” and “Those Shoes”. He became immediately celebrated for his lyrical, signature guitar work on legendary songs like “Hotel California,” “One of These Nights,” “New Kid In Town,” and numerous more. “Hotel California” was recently voted the Number 1 best 12 string guitar song in the world by Guitar World magazine.

After leaving the group in 2001, Felder also became a New York Times bestselling author when his riveting confessional memoir “Heaven and Hell: My Life in The Eagles” proved a major commercial triumph upon publication in 2008 and went on to become a New York Times best seller. Four time Grammy award winner, Rock and Roll Hall of Fame member, New York Times best selling author, amazing guitarist and captivating performer is the best way to describe Don Felder today. Felder has not only worked with The Eagles but also in both sessions and live performances for numerous music legends spanning the musical spectrum: The Bee Gees, Peter Frampton, Bob Seger, Michael Jackson, Alice Cooper, Kenny Loggins, David Crosby, Graham Nash, Boz Scaggs, Warren Zevon, Joni Mitchell, Stevie Nicks, Vince Gill, Stevie Wonder, Elton John, Paul Simon, Diana Ross, Barbra Streisand – and even old friend, Steven Stills.

Don Felder is currently touring worldwide in support of his new CD “The Road To Forever” which features some of the best musicians and close Felder friends in the business including Crosby, Stills & Nash, Tommy Shaw (from STYX), Randy Jackson (American Idol). Steve Lukather and David Paich (Toto). The latest single “Wash Away The Pain” has reached #4 on the classic rock media charts between Eric Clapton and the Rolling Stones and has been critically acclaimed throughout the industry.


Sunday, September 9, 2018

Arrival Day - Guests participating in the Golf Tournament on Monday morning

Monday, September 10, 2018

Arrival Day - All guests NOT participating in the Golf Tournament
(we recommend all guests who are arriving on September 12th arrive at the hotel no later than 5:00 PM)

  • 6:30 AM
  • 7:30 AM
  • 8:30 AM
  • 7:00–10:00 PM
  • Golf Shuttle Leaves Hotel
  • Golf Registration
  • Golf Shotgun Start
  • Welcome Reception

Tuesday, September 11, 2018

  • 8:30–10:00 AM
  • 10:00–10:15 AM
  • 10:15–11:15 AM
  • 11:15–11:30 AM
  • 11:30 AM–1:15 PM
  • 1:15–2:15 PM
  • 2:15–3:15 PM
  • 3:15–3:30 PM
  • 3:30–4:30 PM
  • 4:30–4:45 PM
  • 4:45–5:45 PM
  • 5:45–6:30 PM
  • Breakfast
  • Kickoff
  • Keynote Speaker
  • Break
  • Dave Zitting
  • Lunch
  • Breakout Session 1
  • Break
  • Breakout Session 2
  • Break
  • AAG Happy Hour
  • Networking/Visit Sponsors
  • Dinner on Own

Wednesday, September 12, 2018

  • 8:30–10:00 AM
  • 10:00–10:15 AM
  • 10:15–11:15 AM
  • 11:15–11:30 AM
  • 11:30 AM–12:30 PM
  • 12:30–1:30 PM
  • 1:30–2:30 PM
  • 6:00–6:30 PM
  • 6:30–10:00 PM
  • Breakfast
  • Kickoff
  • Keynote Speaker
  • Break
  • Breakout Session 3
  • Lunch
  • Breakout Session 4
  • Cocktail Reception
  • Awards Dinner

Thursday, September 13, 2018





Permitted: Shirts with collars and sleeves must be worn at all times. Slacks or golf shorts must be worn with shirts tucked in.

Banned: Tank tops, T-shirts, cut offs, sweat pants, bathing suits or other athletic shorts, any denim clothing.


Permitted: Dresses, skirts, slacks, golf shorts and blouses must be worn.

Banned: Halter tops, T-shirts, bathing suits, sweat pants, athletic shorts or short shorts, any denim clothing.


Permitted: Acceptable shoes must be worn at all times. Golf shoes with spikeless golf cleats are required.

Banned: Large rubber spikes, metal spiked golf cleats, and/or field shoes.

Welcome Reception

Casual attire.

Main Conference

Business casual attire.

Awards Dinner

Formal but not Black-Tie.


When should I fly in?

If you plan to participate in the Golf Tournament, you'll need to arrive on Sunday, September 9, 2018. The Golf Tournament begins on Monday, September 10, 2018 at 6:30AM.

If you are NOT participating in the Golf Tournament, please plan to arrive in time for our Welcome Reception, which will be Monday, September 10 from 7:00PM–10:00PM.

How much are hotel rooms at The Fort Lauderdale Marriott Harbor Beach Resort and Spa?

PRMI has negotiated a discounted room rate at The Fort Lauderdale Marriott Harbor Beach Resort and Spa. Please book the conference dates and any post-extensions online. Click on the link below to book your discounted room.
Book Your Room.

How long is the discounted rate at The Fort Lauderdale Marriott Harbor Beach Resort and Spa?

Our discounted group rate is valid from September 9, 2018–September 12, 2018.

What if I have a medical condition or physical disability?

If you have any medical conditions or physical disabilities that may require special attention, please contact Anna Asay at 435-243-0516 prior to departure.

What documentation will I need?

If you are a United States citizen, a valid Government issued Photo ID is required to board your flight to Fort Lauderdale, Florida.

If you are NOT a U.S. citizen, please verify your specific documentation requirements with your country's consulate before departing. Please note that non-U.S. citizens may require a visa to enter the United States. Some countries require your passport be valid for at least six months after your scheduled departure date. It is the sole responsibility of the traveler to verify and obtain all necessary documentation requirements needed for travel.

When should I leave for the airport?

Recommended check-in time for domestic flights is two hours prior to departure. Please call the airline or access the airline's website to check for schedule changes/flight delays and confirm recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.

Should I purchase travel insurance?

Because unforeseen circumstances may arise, we strongly recommend that you purchase travel insurance. Most travel insurance offers basic coverage in the event of trip-related expenses– including cancellation, interruption or delay; emergency medical treatment or evacuation; or lost, stolen, damaged baggage or damaged travel documents.

What items can I carry on?

Due to recent security issues on flights heading for the United States, the Transportation Security Administration has updated its aviation security measures. For an up-to-date list of items banned from carry-on luggage and items you can still carry on, please visit:

How much luggage can I take?

Most airlines permit each passenger to take one small personal item, such as a purse or briefcase, in addition to one carry-on bag, total dimensions of which cannot exceed 45 inches and which cannot weigh more than 22 lbs. All carry-on items must fit under the seat in front of you or in the overhead compartment.

Most airlines also allow you to check bags at an additional cost, total dimensions of which must not exceed 62 inches, with each bag weighing no more than 50 lbs. Please check with your airline to confirm the current luggage limitations and any applicable fees.

Please note that many airlines charge significant fees for overweight or oversized luggage. Items such as medications, jewelry, or other valuables, breakable or perishable items, and important documents should be hand-carried. Airlines will not assume responsibility for loss of or damage to these items.

Passengers requiring prescription medications are advised to bring them in their carry-on luggage or personal item (purse or backpack, etc).